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Louise Weber31 August 20253 min read

Cybertill Expands in ANZ: Powering the Future of Charity Retail and Retailers

We’re excited to welcome Sebastien Joseph as we officially continue to expand Cybertill’s operations in Australia and New Zealand. Sebastien joins us as our Business Development Manager, bringing over eight years of experience in retail technology and a passion for helping mission-driven retailers grow.

Retail technology in Australia and New Zealand is evolving fast. Multi-store retailers and national charities are shifting away from disconnected systems and toward unified cloud Enterprise Resource Planning (ERP) platforms that provide full visibility, operational efficiency, and the flexibility to grow. 

At Cybertill, we’re proud to bring our powerful cloud-based retail platform to Australia and New Zealand, purpose-built for the complexities of both socially driven and commercial retail. With decades of experience supporting UK charities and retailers, we understand the challenges of managing donated goods, diverse inventory, volunteer-led teams, and multi-site operations. Now, we're bringing that same expertise further into Australia and New Zealand.

 

A platform built for serious retail

Cybertill goes far beyond just a cloud  Enterprise Resource Planning system. It’s a single solution that brings together point-of-sale, real-time inventory management, ecommerce, reporting, loyalty, and more, so you can run your entire retail operation from one place. By unifying these tools, retailers gain complete visibility, control, and insight across every channel, whether managing donated goods, new inventory, or customer engagement.

The platform delivers a wide range of powerful capabilities designed to help retailers grow, starting with our Loyalty module, which enables retailers to design fully customisable programmes across stores and online. Customers can redeem rewards in real time, while all activity feeds into a central CRM for personalised engagement.
 
Key features of this module include:
  • Customisable points, discount, and membership schemes

  • Real-time redemption across channels

  • Integrated CRM for personalised customer interactions

 

Equally powerful are the Data Insights tools, which provide actionable intelligence to help charities and retailers make smarter, data-driven decisions. With real-time reporting and advanced analytics, managers can uncover trends, optimise performance, and drive revenue growth.

This module from Cybertill includes:

  • Analytics dashboards with access anywhere, anytime

  • Real-time reporting across all locations and channels

  • Customisable reports to support strategic decision-making

 

Inventory control is another critical component for any retail or charity store, helping retailers reduce overstock, improve cash flow, and maintain accurate pricing. By optimising stock levels across stores, warehouses, and online channels, managers always know what is where.

Benefits from Cybertill include:

  • Faster stock rotation and accurate pricing

  • Optimised stock levels across all locations

  • Centralised visibility to improve efficiency and cash flow

With modular tools like these, along with RoundUp,  Supporter Relationship Management, and mobile POS, every part of the platform is designed to drive impact, increase revenue, and reduce admin.

 

Supporting retail transformation in Australia

Retailers across Australia and New Zealand are already taking steps with Cybertill, together, we’re replacing outdated legacy systems and future-proof their retail operations.

Sebastien is now based locally to support ANZ retailers every step of the way, backed by Cybertill’s global expertise. By simplifying processes, improving visibility, and preparing for future growth, Cybertill helps retailers focus on what matters most, delivering impact.

 

"I’m excited to work directly with local retailers, understand their challenges, and deliver solutions that truly scale." – Sebastien Joseph

 

Local support, global expertise

From managing real-time collections and deliveries to advanced reporting dashboards, our platform is built to help ANZ charities and retailers grow their retail operations with the same speed, insight, and innovation as leading UK counterparts.

 

Ready to modernise your retail systems?

Cybertill is here to help charities and retailers work smarter, not harder, with better tools, better insight, and better outcomes.

Contact Sebastien to learn more or book a chat:
sebastien.joseph@cybertill.com.au

 

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Louise Weber
Louise is a Marketing Executive at Cybertill, bringing a First-Class degree in Digital Marketing from the University of Chester. Passionate about helping charities and retail businesses thrive, she’s dedicated to using her expertise to create meaningful growth strategies and impactful content. At Cybertill, Louise focuses on driving engagement and visibility for the causes and brands that matter most.

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