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Cybertill provides cloud-based retail software solutions for charities, retailers, and visitor attractions with fully integrated real-time EPoS and end-to-end retail management.
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CharityStore

The leading cloud-based software system for charities.

Charity retailer celebrating the freedom and confidence that Cybertill CharityStore software brings
RetailStore

Retail management software for growing retailers.

A yellow bike a typical product sold through Cybertill RetailStore
Service. Innovation. Passion.
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Service. Innovation. Passion.
Purchase order software icon for Cybertill in pink
Service. Innovation. Passion.
Purchase order software icon for Cybertill in pink
Service. Innovation. Passion.
Purchase order software icon for Cybertill in pink
Service. Innovation. Passion.
Purchase order software icon for Cybertill in pink

Cybertill In Numbers

We are committed to helping our customers grow and maximise their profitability.

5,776 Retail locations worldwide supported by our cloud-based software.
£5.5M Raised by our charity customers with our ‘Round Up’ solution since 2021.
84 M Secure transactions completed with our support in the last 12 months.
13,600 Supported devices driving growth in charity and retail stores.

Our Product Range

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EPoS point of sale icon
EPoS point of sale icon
Outstanding EPoS software
Point of Sale

If you are looking for a retail EPoS system that can work across all your sales channels including online, in-store, mobile POS, catalogue, over the phone, RetailStore’s cloud EPoS is the answer. Our EPoS is perfect for retailers with one store or hundreds of stores and helps to centrally consolidate all your sales, stock and customer information.

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Business intelligence and reporting
Reporting

Retailers with real-time, accessible reporting can make decisions on the fly and become more agile. Cybertill’s RetailStore platform comes with a full suite of essential reports out-of-the-box to make it easy to analyse your business right away. In addition, Cybertill also offers a dedicated Business Intelligence team to help retailers and teams run custom reports.

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Stock control and inventory management icon pink
Superb stock control
Stock Control

Cybertill provides a sophisticated multi-branch stock control software as standard, which incorporates a powerful inventory replenishment solution, handling automated re-ordering based on real-time data and can support a real-time view of stock across your entire business.

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Get more gift aid
Gift Aid

Increase the re-sale value of donated goods by 25% through claiming Gift Aid on donated goods and cash donations. Capturing Gift Aid through CharityStore is extremely accurate and lets you submit claims directly with HMRC. Our latest technology also lets charities sign-up donors electronically via a tablet, away from the till and we even offer HTML donor welcome emails that automatically send to those who agree to Gift Aid.

Confident retail manager supported by Cybertill CharityStore Gift Aid software
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Charity shop items with %'s added to them to show an increase using ListAid
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AI-powered identification & pricing tool
ListAid

Charity retailers can surface hidden value in every donation with ListAid, Cybertill’s AI powered identification and pricing tool. In under 60 seconds, it recognises items, recommends accurate pricing, and directs them to the best sales channel, online or in-store. ListAid helps reduce backlogs, prevent underpricing, and maximise revenue across your charity retail operation.

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Omni-channel for the many
Multi-Store

Cybertill is the perfect retail management system for retailers and charities managing multiple stores and enabling omnichannel customer-facing services. Retailers will be able to see what’s going on in each store and online at any given time, without having to wait for an overnight poll, allowing you to make informed business decisions and increase revenue.

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Ecommerce integration icon for Cybertill green
Ecommerce integration & Magento 2
Ecommerce

Need an ecommerce solution that is easy for your customer to use whether they shop online, mobile or on marketplaces? Cybertill offers out-of-the-box ready to launch websites, custom built ecommerce websites or real-time integration options to link your RetailStore or CharityStore platform with your existing ecommerce website.

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Love customer loyalty
Loyalty

Cybertill’s EPoS and retail loyalty platform makes creating an effective loyalty programme a breeze. Connected out-of-the-box to the RetailStore CRM module, and fully configurable, Cybertill’s Loyalty module can help you really make sense of your customer data and optimise your programme to deliver real value to your customers. It’s also perfect for charities wanting to reward loyal supporters and visitor attractions keeping members loyal.

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Rated Excellent By Our Customers
Trustpilot 4.3 star rated

4.3 out of 5 based on 90 reviews

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Get In Touch

By providing your details you are giving consent for us to contact you to discuss EPoS solutions and additional related products and services that may be of interest to you.

RetailStore

Case Studies

See how we have helped customers increase revenue, efficiency, and profitability in retail, charity retailers, and visitor attractions.

Cybertill questions, answered.

What software does Cybertill offer?

Cybertill makes two cloud-based retail platforms. CharityStore is built for charity and hospice retailers. RetailStore is for independent and multi-site retailers and visitor attractions. Both include EPoS, stock control, ecommerce integration, CRM, reporting and multi-store management in one system.

How long has Cybertill been operating?

Since 2001. Ian Tomlinson founded Cybertill, and we were the first to connect retail stores and online trading in real time. That's 25 years of building retail software with the retailers and charities who use it every day.

How widely is Cybertill used?

Cybertill software supports 5,776 retail locations and 13,600 devices worldwide. Our customers completed 84 million transactions in the last 12 months, and CharityStore is used in over a third of charity shops across the UK and Ireland.

Who is Cybertill software for?

Charities, retailers and visitor attractions. Charity and hospice retailers use CharityStore to manage donated stock, Gift Aid and supporters. Independent and multi-site retailers use RetailStore in store and online, and visitor attractions such as the Imperial War Museum and St Paul's Cathedral use it to run their shops and ticketing.

Is Cybertill cloud-based, and is my data secure?

Yes, Cybertill is fully cloud-based, so there are no servers to buy or look after. We're ISO 27001, ISO 9001 and Cyber Essentials accredited and audited regularly. Your data is hosted with Amazon Web Services (AWS) in the European Union and handled in line with GDPR, and updates and back-ups happen automatically.

Can Cybertill manage multiple stores and online sales together?

Yes. Both platforms give you a real-time single view of stock, sales and customers across every shop, your website and marketplaces such as eBay and Amazon. Head office can see what's happening in each location at any time, without waiting for an overnight poll.

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