Daniel Footwear Case Study

Daniel Footwear a story of omnichannel success brought to you by Cybertill’s RetailStore EPoS, stock control and retail management platform. 

Daniel Footwear is an independent retailer with over 30 stores throughout the UK and a busy ecommerce site. The shops provide an extensive range of on trend designer shoes, bags, and accessories in a boutique retail environment.

Discover how Daniel Footwear use Cybertill to:

•    Run the business more efficiently using real-time data.
•    Make inform business decisions.
•    Access data from any location on any web-enabled device, at any time.

Daniel Footwear A story of omnichannel success brought to you by Cybertill’s RetailStore EPoS, stock control and retail management platform. 30 shops, Footwear, fashion and accessories. Daniel Footwear achieves a single view of stock. Daniel Footwear is an independent retailer with over 30 stores throughout the UK and a busy ecommerce site. The shops provide an extensive range of on trend designer shoes, bags, and accessories in a boutique retail environment. Daniel Footwear needed a progressive system with a real-time single view of stock.

“We realised that real-time stock levels would allow us to run the business more efficiently, We needed a system that was easy to use in-store and I wanted minimal disruption throughout the installation.” 
Daniel Buck, founder and owner of Daniel Footwear.

Management needed readily available information to make informed decisions about the business, especially as stores are spread throughout the UK. The management team can access data from any location on any web-enabled device.

 

“When we’re out of the office we can act on things quickly as you can access Cybertill on your phone. It is a perk to have it anywhere instantly,” says Chris Hawker, stock control manager. The real-time reporting allows head office to plan daily stock shipments to stores at the busiest times of the year. Cybertill’s live reporting allows Daniel Footwear to get the right stock picked, packed, and despatched to stores same day and optimised sales nationwide. “With Cybertill, reporting is live as well as simple to understand. You can monitor and oversee sales, stock, costs, margins so you can get a real handle on how the business is doing,” explained Daniel Buck. “Cybertill links in real-time to our ecommerce store, which is invaluable.” Daniel Buck, founder, Daniel Footwear. “As Cybertill is cloud-based, we don’t need any servers, we don’t run data back-ups, nor do we need to manage upgrades. We don’t touch the software, we just use it to manage our business and keep our overheads low.” Daniel Buck, founder and owner. 
“The Cybertill system has helped the business grow and the simplicity of rolling the system out across stores makes it ideal for expanding retailers.” Daniel Buck, founder and owner, Daniel Footwear. 

 

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Daniel Footwear is a growing multi-store retailer who’s getting omnichannel retailing right with Cybertill supporting those initiatives. 
Cybertill’s RetailStore platform includes:
Cybertill’s RetailStore cloud-based retail management and EPoS software can help you to provide a seamless customer experience both in-store and online. Our innovative cloud-based platform helps retailers make more profits, automate manual process, and fully integrate their entire retail operation easily.
1.    Outstanding POS software with real-time, secure stock, sales, and customer data visibility.
2.    Cloud-based, modular complete retail management platform with enterprise merchandising and warehousing options including automated and in-transit stock reservations.
3.    Omnichannel sales and returns processing including click and collect, dropship, and interstore transfers.
4.    Enhanced customer experience with touch screen mobile POS and e-receipt options.
5.    Advanced real-time reporting including accounting, budgeting and forecasting.
6.    Marketplace modules for multi-channel online selling.
7.    Seamless integration into existing ERP, accounting, ecommerce systems, and more.
8.    Modules for bespoke in-store services such as workshop, VIP customer service and repairs
To arrange a free, no obligation demonstration, ring our friendly sales agents on 0800 030 4459 or visit retailstore.co.uk/arrange-a-demonstration