In the ever-evolving landscape of charity retail, staying ahead of the curve is more critical than ever – leaving charities increasingly looking for solutions to streamline operations, enhance donor engagement, and increase revenue for their causes.

Thankfully help is at hand.

Cybertill’s CharityStore is a comprehensive, cloud-based software solution designed specifically to meet the unique needs of charity retailers.

Here we take a closer look at what CharityStore can offer and, crucially, how it can increase your revenue.

Why Choose Cybertill’s CharityStore?

Our CharityStore software for charities is a game-changer for charities of all sizes. Here are six ways it can benefit your charity and make a difference with every transaction: –

1. Streamline operations with charity EPoS

One of the most significant challenges for charity shops is managing day-to-day operations effectively across multiple locations. CharityStore simplifies this by offering a unified platform that integrates all aspects of charity retail management. From stock control on donated goods and Gift Aid processing to charity CRM and reporting and analytics, CharityStore’s software for charities ensures that all your data is centralised and accessible in real-time. This means your team can spend less time on administrative tasks and more time on what truly matters—supporting and raising funds for your cause.

2. Maximise Gift Aid

Gift Aid is a vital revenue stream for UK charities, as it increases the re-sale value of donated goods by 25%. CharityStore automates the Gift Aid process, ensuring you capture every eligible donation – hassle free!

The charity software is designed to record all transactions, notify the donor, and submit Gift Aid via the HMRC portal, maximising your income with minimal effort.

3. Enhance donor engagement

Engaging donors and volunteers is crucial for the success of any charity.

CharityStore’s built-in Charity CRM tool allows you to maintain detailed records of your supporters, making it easier to build lasting relationships. Whether you’re managing donor communications, organising volunteer shifts, or running targeted campaigns, CharityStore provides the tools you need to connect with your community more effectively.

4. Gain access to real-time reporting and analytics

Data-driven decision-making is key to optimising charity retail performance. CharityStore offers powerful reporting and analytics tools that provide real-time insights into your operations.

Whether you need to monitor sales performance, track donation trends, or analyse the effectiveness of fundraising campaigns, CharityStore delivers the data you need to make informed decisions that drive growth.

The Charity CRM tool also gives you real-time access to customer profiles.

5. Scalability and flexibility

Cybertill’s CharityStore is designed to grow with your organisation. Single shop or outlets across the country? Either way, you can see what’s going on at any given time.

Plus, it’s cloud-based which means you can access your system from anywhere. View all stock in all locations, to ensure you have the right item in the right place, selling for the maximum price.

And for larger businesses managing more complex retail operations, the warehousing and merchandising modules provides a seamless supply chain, automating processes and helping to increase sales.

6. Compliance and security

In an age where data protection is paramount, our software for charities prioritises the security of your donor and operational data.

The platform is fully compliant with GDPR and other relevant regulations, ensuring your charity remains protected from potential breaches. With regular updates and robust security measures, you can trust that your data is safe with Cybertill.

Cybertill’s charity CRM in action

Happy customer, Dougie Mac, showcases how CharityStore helped them streamline their operations, increase their Gift Aid revenue by 10% in one year, and enhance their donor engagement strategy with our charity CRM.

Success stories like this are testament to how the right technology can make a significant difference in charity retail.

Start your own success story

Cybertill’s CharityStore is more than just software for charities; it’s a strategic partner for charities looking to enhance their retail operations and maximise their impact.

If your charity is ready to take its retail operations to the next level, learn more about our charity software by contacting our expert team.

ISO Accreditations

© 2024 Cybertill Ltd and Cybertill Inc. All Rights Reserved. UK Company Registration Number: 4007218