Louise Weber12 November 20253 min read

How to Streamline Till Operations with Cybertill’s New Auto Fast Track & Two-Level Sign-In Features

If you manage tills in a busy retail environment, you know how frustrating it can be when operators need constant manager intervention just to get signed in or activate features like Fast Track mode. These small interruptions quickly add up, costing valuable time during peak trading hours and slowing down your team’s efficiency.

To help simplify operations and make life easier for both managers and till operators, Cybertill has introduced two new features: Auto-Enable Fast Track and Two-Level Sign-In. These updates are designed to save time, reduce errors, and give your staff the independence they need to deliver faster service.

In this post, we’ll walk you through the problems these new tools solve, and exactly how to configure them step-by-step.

The Problem: Manual Processes Slow Down Operations

In many retail environments, till operators rely on managers to manually enable Fast Track each time they log in. While this may seem like a small step, it creates unnecessary bottlenecks, especially during busy trading periods.

The same goes for traditional PIN-only sign-ins. Relying solely on PINs can cause security issues, forgotten credentials, and confusion when multiple operators share tills or rotate shifts.

Both of these challenges impact efficiency and increase the likelihood of human error. When staff are forced to wait for managerial access or struggle with inconsistent login methods, it disrupts workflow and reduces the customer experience at checkout.

The Solution: Cybertill’s New Till Configuration Features

Cybertill’s latest system updates make it easier than ever to automate and secure your till processes, with minimal setup required.

Step 1: Automatically Enable Fast Track Mode

Fast Track mode allows till operators to remain signed in throughout their shift without requiring a manager to enable the function each time.

To set it up:

Log in to your Cybertill Back Office.
Navigate to Admin → Point of Sale → Tills.
Select the specific till you’d like to configure and choose the Edit option.
Locate the Auto Enable Fast Track setting and tick the box.
Click Save to confirm your changes.

💡 Tip: You can enable this setting on individual tills, so there’s no need to roll it out across all stations at once. Once configured, your operators will be permanently signed in for their shifts, with no manager intervention required.

Step 2: Introduce Two-Level Sign-In for Extra Security

For retailers seeking tighter security and better traceability, Cybertill now offers a Two-Level Sign-In option. Instead of the standard PIN entry, operators can log in using their Username and Password combination.

To enable this feature:

In the Back Office, go to the Admin menu.
Scroll down to Default Settings and select Till from the header options.
Find the Till Sign-In Method setting and select Username & Password from the dropdown.
Click Save, then log out and back in again for the changes to take effect.

Once enabled, all till users will be prompted to enter their unique login credentials, improving accountability and protecting against unauthorised use.

Common Mistakes to Avoid

Not saving settings: Always remember to save changes before exiting configuration screens.
Forgetting to log out/back in: The new sign-in method won’t apply until you restart your session.
Applying changes system-wide too soon: Test the new features on one till before rolling them out across all stores.

Small improvements can make a big impact. By automating Fast Track mode and upgrading to a secure two-level sign-in system, your team can spend less time managing logins, and more time serving customers. These updates reflect Cybertill’s ongoing commitment to helping retailers streamline operations and improve in-store experiences.

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Louise Weber

Louise is a Marketing Executive at Cybertill, bringing a First-Class degree in Digital Marketing from the University of Chester. Passionate about helping charities and retail businesses thrive, she’s dedicated to using her expertise to create meaningful growth strategies and impactful content. At Cybertill, Louise focuses on driving engagement and visibility for the causes and brands that matter most.