Cybertill and NearSt join forces to boost footfall
In 2020 Google reported an 8,000% increase in shoppers searching for “who has ____ in stock” as shoppers went online to find where they could find products locally.
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6 tips for retailers during shop shutdown
We have 6 top tips and actions retailers can take to get-ahead during this period of downtime and benefit retailers and their staff.
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Top 5 wants of the wine shopper
Cybertill recently conducted a survey with 1,088 US adults aged 21+ on their purchasing experiences and preferences of alcohol stores, and the results of which were quite interesting. As a result we have been able to identify the top 5 wants of the wine shopper that independent wine stores can adopt to encourage footfall into store.
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Cybertill helps schoolwear retailers give customers an A* experience
As back-to-school shopping draws to a close, now is the time to reflect and take stock of how your busy period went. What went well? Could it have ran better? Did your customers leave happy or frustrated? Were your staff calm or overwhelmed?
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Schoolwear brochure
Cybertill’s RetailStore is a retail management platform built with schoolwear in mind. This brochure looks at how Cybertill can make schoolwear retailing as easy as A B C…
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Jewellery Brochure
Cybertill’s RetailStore is a fully omnichannel retail EPoS system built in partnership with retail jewellers. Shopping for jewellery is always a personal experience, and jewellery retailers need software that they can rely on to give the best possible service to their customers. Cybertill’s retail management software helps high street jewellers digitise their business.
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Retail Inventory: Expectations vs Reality
A report investigating consumer expectations about omnichannel stock visibility and comparing customer-facing services such as real-time stock availability by store, same day collection, and mobile usability of 140 retailers with over 30 stores in the UK.
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Case Study: Mill Hill Wines
Mill Hill Wines case study looking at how the independent wine merchant has seen instant success with Cybertill.
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Case Study: J E James Cycles
Established in 1990, J E James has shops located in Rotherham, Chesterfield, and Sheffield, not forgetting online, meaning that Cybertill’s multi-store and multi-branch management is key to the store’s success.
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Case Study video: Mill Hill Wines
Watch the 90-second Mill Hill Wines case study video: Cybertill seamlessly integrates stock, sales and customers across in-store and online.
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You need to get a grip of your stock
What do British shoppers want from retailers? The answer, real-time stock. Have a look at what consumers want and the retailers doing it right, including Angling Active and F. Hinds.
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Keeping your POS simple
Make it easy for your shops to sell best-selling items, quickly and efficiently, while letting your staff provide an improved customer service.
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Why should I get an EPoS system?
Making the switch from a manual retail system to EPoS doesn’t have to be as daunting as it sounds. In fact, it can be quite liberating to retailers of all sizes, freeing up time and resource to serve customers and sell more, rather than be tied down to admin work.
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Franchise integration made easy – honestly!
Franchise possibilities are endless and it’s essential that retailers get the most out of franchised stores, so having full visibility of what is happening in each store is crucial to success.
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Pop-up shops: short-term space for long-term gain
Possibly the most versatile form of retail, pop-up stores are on trend. Retailers have gone from taking up space in quirky empty units or a small counter within a shopping mall, to festivals and events, in order to improve engagement with consumers.
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SMEs winning the CRM battle
How can SMEs build a clever customer relationship management system that lets them win customer loyalty?
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What is drop shipping and why should you care?
The store of the future has opened in Sweden, Gothenburg to be precise. I’d never heard of FÖMO until I was researching showrooms and pop-up stores and as soon as I read about it, I was intrigued.
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RetailStore Platform Brochure
Cybertill’s fully integrated end-to-end retail management platform for multi-store retailers is hard to explain unless you see it yourself. This 56-page document explains the RetailStore platform in-depth.
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Increase Retention with Loyalty and Promotions
Is 2018 the year to review your retail system? If you’re thinking about investing in a new or updated EPoS retail system, consider offering a loyalty program function that integrates into the back-end system, giving you the opportunity to be innovative with your promotional strategy, and keeping your customers engaged and interested.
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Multi-Channel: Branching out in 2018
3 things to consider when developing your multi-channel retail strategy for 2018 and beyond
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Is Cloud EPoS Right for You?
Which EPoS System is Right for You? 10 insights to help you sell more and manage less
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5 Tips for enhancing the in-store experience – Are you giving consumers a compelling reason to visit your store?
With the diverse nature of today’s consumer, a less fragmented approach to the overall retail experience is crucial. Technology has helped shape customer relationships and streamline their retail experience; whilst enabling retailers to create and nurture customer... Read more
Enhancing Customer Experience in Independent Retail
With the changing demands of the ‘always on’ consumer, who has high expectations of their shopping journey, independent retailers are increasingly focusing their energies on giving their customers a great experience to improve satisfaction, retention and in turn increase both cross-selling and up-selling.
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Reach out to your local community during Independent Retailer Month
In recent years, many have heralded the death of the high street. Well, it’s still here, and according to a recent survey by the Confederation of British Industry (CBI) showed that retail sales are ‘bounding ahead’ with growth accelerating by 51% in the year to May.... Read more
Champion independent retail this Small Business Saturday
During this busy Christmas period, with major retailers pushing discounts and launching high budget marketing campaigns, independent retailers may feel a little forgotten. However, as we’re sure many will agree, it’s often those shops where you find the most unique... Read more
Want to grow online sales…then offer click and collect
So you have seen the perfect item online, you’ve placed your order and wait patiently for it to arrive. Only to find that the one moment you went out for milk, the courier arrived and you missed your delivery and now need to rearrange another delivery or cancel your... Read more
Showrooming – an Opportunity or Threat for retailers?
The digital revolution continues apace in retail. And one of the latest trends is showrooming, when consumers go into a store to look at and test a product but then leave to buy it online. This is fast becoming a mainstream phenomenon. So how do retailers react to... Read more
Ecommerce springs into action: How retailers can boost their ecommerce sites during Spring Fair International 2013
With Christmas 2012 behind us, the sales figures are in and they all point to changing consumer patterns, with a growing share of shoppers doing more of their spending online and an emergence of ‘show rooming’ and ‘price matching’. However the retail winners of 2012... Read more
Can Cloud Technology Reduce the Hours Retailers Work?
Independent retailers are Britain’s hardest workers, working over 50 hours a week and taking fewer than 10 days off a year, according to a recent report by the Association of Convenience Stores. Although the survey may have been aimed at more convenience retail, the... Read more
Are Apprenticeships of Value for smaller Retailers?
There is a plenty of debate around about the value of apprenticeships in business. Do they add real value to organisations and individuals or are they way of businesses getting cheap labour. Here Cybertill CEO, Ian Tomlinson, shares his thoughts on the value of... Read more
Why even Indies can’t run efficiently without Technology
Guest Blog by Clare Rayner Technology is all around us – our phones, laptops, games consoles and even our TVs can now connect us wirelessly to the web to enable us to socialise, search and, most importantly, shop. Businesses too depend on technology, to provide data... Read more
Can High Street Events Change Retail?
The recent Record Store Day (that promotes independent record stores with in store gigs, exclusive releases and so forth) is becoming a common theme on the high street as different sectors of retail come together to promote their ‘cause’ and services to consumers.... Read more
Cybertill Sponsors Independent Retailer Month
Cybertill, the leading provider of cloud based EPoS and ecommerce solutions, has signed up to sponsor the Independent Retailer Month 2012 launch Conference, on July 1st at Cranmore Park near Birmingham. Independent Retailer Month is a global “Shop Local”... Read more
