Ultimate guide to ecommerce success
6 benefits that ecommerce and POS integration brings for the ultimate omnichannel experience
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Life after lockdown
With the curve starting to flatten, many are now looking towards what life after lockdown will be like and the measures that must be taken to ensure a safe return to normality (whatever that may be!).
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How has Dunelm got it so right?
What can retailers learn from Dunelm? The homeware retailer has been highlighted by Cybertill as one of the leaders in omnichannel shopping by linking its online and in-store offering.
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5 retailers who really get their audience
Retailers need to understand their target market – it’s a no brainer. When shopping online or in-store, consumers want their experience to be straightforward and suited to them, so it’s crucial that retailers get it right.
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Cybertill helps schoolwear retailers give customers an A* experience
As back-to-school shopping draws to a close, now is the time to reflect and take stock of how your busy period went. What went well? Could it have ran better? Did your customers leave happy or frustrated? Were your staff calm or overwhelmed?
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Mamas & Papas Ecommerce Review
As part of Cybertill’s Retail Inventory: Expectations vs Reality report, we look at nursery retailer Mamas & Papas online and in-store stock visibility.
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Beaverbrooks Ecommerce Review
As part of Cybertill’s Retail Inventory: Expectations vs Reality report, we look at jewellery retailer Beaverbrooks’ online and in-store stock visibility.
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In-store technology: the gender gap revealed
How can retailers make shops more attractive to male consumers using in-store technology?
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Jewellery Retail Market Research
Brand new data and analysis of the Jewellery Retail sector. This exclusive 17-page report features in-depth research into high street jewellers such as Pandora, Swarovski, F.Hinds, Green + Benz, Lunns, and over 30 more multi-store jewellery retailers.
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Live Webinar Consumer Q&A: Gen Z Panel
Listen to the live webinar Q&A where Cybertill brings together a full panel of Gen Z consumers from varying backgrounds, interests and personality types.
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You need to get a grip of your stock
What do British shoppers want from retailers? The answer, real-time stock. Have a look at what consumers want and the retailers doing it right, including Angling Active and F. Hinds.
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Why should I get an EPoS system?
Making the switch from a manual retail system to EPoS doesn’t have to be as daunting as it sounds. In fact, it can be quite liberating to retailers of all sizes, freeing up time and resource to serve customers and sell more, rather than be tied down to admin work.
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How to outsmart competitors with omnichannel retail
Is part of your retail business strategy to go omnichannel? This blog post looks at the 6 key benefits that come with implementing a true omnichannel retail management software platform.
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Visitor Attractions: Retail trends 2019
This report features exclusive data from a Cybertill-sponsored YouGov consumer survey covering in-store technology, loyalty, omnichannel fulfilment and more.
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RetailStore Platform Brochure
Cybertill’s fully integrated end-to-end retail management platform for multi-store retailers is hard to explain unless you see it yourself. This 56-page document explains the RetailStore platform in-depth.
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7 tips for improving your collection service with click and collect
Read the new blog from Cybertill with 7 benefits to improving your collection and delivery service.
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Multi channel retail: What’s in-store for Gen Z?
Cybertill research has uncovered UK-specific detail about consumer habits of nu-wave shoppers: Gen Z.
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Multi-Channel: Branching out in 2018
3 things to consider when developing your multi-channel retail strategy for 2018 and beyond
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Autumn 2020: What Will Retail Customers Expect?
What will you and your retail customers want in 2020? 5 things to consider to future proof your retail business and EPoS software.
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Retailtainment: A New In-Store Approach
Retailtainment, a new in store approach to growing customer expectations and demands shaped by the retail climate and the unprecedented shift in the way consumers are choosing to shop.
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7 benefits of EPoS for Schoolwear retailers
Often forgotten, the staff behind the counter are the ones working long hours and trying to keep up with the demands of so many people at once.
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Restructuring for the Omni-organisation: What it Really Takes
2017 has seen many retailers in a continual state of flux as they review internal processes, activities and IT structures in-order to drive efficiency and experience through consolidation, diversification and technology infrastructure.
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In-store as the Showroom for Brands RBTE 2017 Live Blog
Live from RBTE 2017, Olympia, London London’s Olympia was effervescing with new ideas and new opinions about how retail is reinventing itself in 2017 and no more so than the opinions around the in-store experience. Download: retail is reinventing On the upper tier of... Read more
F Hinds: Blending the on-line and in-store offering
Today’s consumer and their expectations are rapidly changing and both multi-channel retail and omni-channel experience have become the norm.
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5 Tips for enhancing the in-store experience – Are you giving consumers a compelling reason to visit your store?
With the diverse nature of today’s consumer, a less fragmented approach to the overall retail experience is crucial. Technology has helped shape customer relationships and streamline their retail experience; whilst enabling retailers to create and nurture customer... Read more
Excelling in customer experience: The in-store phenomena, 5 things to ask yourself
“The two main themes in retail at the moment are click and collect and the customer experience, which are both part of the overall omni-channel focus in retail at the moment”. Oliver Tress CEO of Oliver Bonas. The latest retail report, Retail Reinvented: Market... Read more
Keeping Up with the Consumer: Retailers Need for Speed
As next day delivery statistics soar, the damaging implications on retailers who are not keeping up to speed are likely to be critical to their long term survival. The latest figures from IMRG MetaPack UK Delivery Index results show 31% of online orders in 2016 opted... Read more
5 Things Retailers Can Do to Beat Online Giants. EPoS and Retail Management Software Rethought
Many small and medium sized UK retailers are searching for the right ideas and business models to compete against the online giants and a market saturated with an unhealthy amount of discounting. While it is easy to imagine why retailers think they need to compete on... Read more
Click-and-Collect holds the key for omni-channel conversions
As the popularity of Click-and-Collect continues to rise, this service is becoming key to driving conversions, both online and in the store, research from a new report by Cybertill, the leading cloud-based software innovator behind RetailStore, reveals. With almost... Read more
Mind the Gap – Omni-channel Retail
It’s safe to say that ‘omni-channel’ is now more than just a buzzword in the retail industry, as digital technology drives changes, it’s becoming a necessity. In fact, research recently found major retailers have reported sales growth of between 10% and 20% over the... Read more
Why it’s important for retailers to offer Click and Collect
For multi-channel retailers, operating both a bricks and mortar store and an ecommerce website, it’s all about integration. The aim is to provide customers in store and online with a seamless shopping, checkout and delivery process. Part of that process is catering to... Read more
Independent Sports Retailers set to embrace ‘Click and Collect’
At the recent STAG Buying Show Cybertill surveyed the STAG members (who are Independent Sports and Outdoor Retailers) about their attitudes to ‘click and collect’ and if they use it in their business. Just over 60% of retailers surveyed have multi-channel operations,... Read more
Want to grow online sales…then offer click and collect
So you have seen the perfect item online, you’ve placed your order and wait patiently for it to arrive. Only to find that the one moment you went out for milk, the courier arrived and you missed your delivery and now need to rearrange another delivery or cancel your... Read more
