The type of scheme you create is entirely up to you. Whether you want to sell a membership like Amazon Prime, offer perks such as free delivery to your loyal customers like ASOS, or require your customers to have a membership card like Go Outdoors, or simply create normal points or discounts-based loyalty scheme for use online or in-store, Cybertill can help

  • Offer omnichannel loyalty incentives to drive customers online or in-store
  • Keep all of your loyalty customer data, fully GDPR compliant
  • Offer a customers a ‘membership card’ subscription scheme, a loyalty card, or both
  • Create custom loyalty card designs, design service available

Provide real and instant value

Encouraging your customers to enrol in a loyalty scheme is extremely effective in convincing them to keep coming back, especially if your loyalty scheme offers a real advantage. Most loyalty programmes actually don’t do much to inspire loyalty from customers. They make customers jump through hoops, they aren’t fun, and they don’t always deliver measurable results. What’s one way to ensure that your loyalty programme is delivering results? Make sure you understand your customers’ behaviour and can optimise your programmes to deliver value, to you and to your customers.

Omnichannel loyalty software

 

N

Omnichannel loyalty schemes

Fully omnichannel loyalty programme. Customers can accrue points or receive VIP discounts.

N

Promotion management

Apply promotions for Loyalty scheme members, even on a 1:1 basis. 

N

Real-time access to data

Customer-specific loyalty data is available in real-time from point of sale, giving your shop staff the tools to suggest using available points or promotions at the till.

N

Loyalty cards

Create custom loyalty card designs that suit your brand (design service available!)

N

Manage deposits and credit

In-store operators can alert customers to credit available on a loyalty account.

N

Mixed payment support

Offer discounts and/or point accumulation on loyalty card, accept loyalty credit as payment or part payment.

“69% of consumers want discounts, 67% want points, and 62% want direct cashback when it comes to loyalty scheme rewards.”

Cybertill’s Consumer Research with YouGov (2018)

The Loyalty module is an option within the RetailStore retail management platform. See it for yourself, book a demo.

One of our expert retail consultants will be in touch to go through your needs in detail.
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