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The Single Customer Conundrum
With the UK’s shoppers increasingly using a variety of ways to shop, be it in-store, online or via mobiles, the problem of keeping track of these various customer and sales records and a need to manage them effectively has become more necessary than ever. Imagine...
What is Omni-Channel?
Oh how in all walks of life, but especially business and technology, we love a new phrase. An utterance or word that has not yet been coined that means something different and it is meant to replace an older term or phrase that has become a little passé. Struggling...
F. Hinds rings the changes with Cybertill
F. Hinds, a family run independent jewellers with 111 stores, has chosen to deploy Cybertill’s cloud based EPoS system across its retail estate. By installing Cybertill’s EPoS system F. Hinds will benefit from real time stock visibility throughout the business, both...
Sir Bradley’s flying visit at Cybertill
The Tour of Britain has just completed its 3rd Stage which saw stage winner, Sir Bradley Wiggins, fly past Cybertill’s offices. On the ten mile individual time trial started and finished from Knowsley Safari Park. The Safari Park is situated on Lord Derby’s estate, as...
Want to grow online sales…then offer click and collect
So you have seen the perfect item online, you’ve placed your order and wait patiently for it to arrive. Only to find that the one moment you went out for milk, the courier arrived and you missed your delivery and now need to rearrange another delivery or cancel your...
Conference briefs charity retailers on gift aid changes
Each year it is estimated that charity retailers claim £45m in gift aid* from HMRC. And in August over 30 charities, representing over 1,500 charity shops converged on Birmingham, to attend a conference, organised by Cybertill, that discussed the changing requirements...
Cybertill shortlisted for Retail Systems Awards
Cybertill, a cloud based retail software provider, has been shortlisted in the Retail Systems Awards, for EPoS innovation of the year, for its mobile PoS solution. Cybertill’s submission highlighted how Virgin Media has benefited from Cybertill’s mobile PoS solution....
Cybertill survey reveals almost half of retailers may flee the high street but invest online
Cybertill’s latest survey highlights only 53% of UK retailers would not consider leaving the high street for cheaper out of town premises. Following on from a report published, by the Centre for Retail Research, that warned 20% of shops could close within five years...
Cybertill moving Stateside
After posting impressive financial results, in the last financial year Cybertill doubled its profits and the year prior to that grew turnover by 63%, Cybertill is targeting international expansion to further accelerate its recent successful growth. The Cybertill...
Convergence: It’s all coming together for UK’s retailers
With so much talk in the news regarding high street retail, it can be easy to succumb to the ‘doom and gloom’ outlook presented – even from Cybertill’s own research. However in the last couple of months, there have been signs of retail growth. So just what is the...
Profits Double at Cybertill
Cybertill, a retail software provider, has doubled its profits in spite of the struggling high street. With record levels of vacant retail units on many high streets it is not just retailers that are struggling, but also many suppliers to the retail sector. However,...
Social Media…the Emperor’s new clothes?
Has your company got a Twitter account, a Facebook or LinkedIn or Google Plus page...the list could go on. Most businesses have these now, whether they use them and post to them is a different matter. If your business has not got a social media presence then do you...
European retailers Expecting Ecommerce Expansion within the next two years
Channel Advisor’s recent survey highlights how European retailers are looking to expand internationally although they view the UK and continental Europe as the best opportunity for ecommerce growth. This view highlights how the fastest growing economies (BRICS) have a...
Misplaced Prejudices will not save the high street
There have been quite a few heated debates about the health of local high streets and how they can be transformed. Ideas vary from using some premises as housing, to using property to encourage arts to start-up businesses. But there has been little consensus on how...
Showrooming – an Update Opportunity or Threat for retailers?
We recently blogged about showrooming – well this is an update on that blog. We recently attended an Ecommerce Expo where there was a seminar about Fighting Showrooming with Showrooming delivered by JustBought.it and Clarks. There were some salient points raised in...
Southend Airport takes off into the Cloud
As footfall and passenger numbers soar at Southend Airport, in the last twelve months alone there have been in excess of 720,000 passengers fly from the airport, they have deployed a cloud-based software system to help them manage their own retail operations. Retail...
Joined up approach to Fundraising
< 1 min read Cybertill has just been attending the Lotteries Council Conference where there were a number of charities.
Mobile PoS manoeuvring into a store near you
Have you ever been in a shop and the assistant has left you for 15 minutes or longer to check the stock in the back? We’ll if you’re like me you probably end up leaving to looking elsewhere. This is just one of the pitfalls facing modern high street retailers who are...
Showrooming – an Opportunity or Threat for retailers?
The digital revolution continues apace in retail. And one of the latest trends is showrooming, when consumers go into a store to look at and test a product but then leave to buy it online. This is fast becoming a mainstream phenomenon. So how do retailers react to...
Cybertill shortlisted for European SaaS Award
Cybertill, the leading European supplier of software-as-a-service (SaaS) retail systems, has been shortlisted in the IT Europa Independent Software Vendor awards, beating off stiff competition from across Europe. Cybertill was shortlisted with its customer, Dove House...
Ecommerce springs into action: How retailers can boost their ecommerce sites during Spring Fair International 2013
With Christmas 2012 behind us, the sales figures are in and they all point to changing consumer patterns, with a growing share of shoppers doing more of their spending online and an emergence of ‘show rooming’ and ‘price matching’. However the retail winners of 2012...
Cybertill recognised in Prestigious Shortlist
TechMarketView, one of the UK’s most authoritative research and analyst consultancies on the technology and software sectors, has shortlisted Cybertill as one of their twelve brightest UK SMEs in their ‘Little British Battlers’ series. With the high street in a state...
British Red Cross using cloud based EPoS for Pop-Up Store
British Red Cross is using Cybertill’s cloud based EPoS system to manage its pop up store in Westfield, White City. British Red Cross has a pop up store in Westfield, White City for four days in December (13-17th December 2012). Customers can find everything from...
Virgin Media Selling in-store over Tea and Tablets
Virgin Media has launched its new concept store in Westfield, White City London. Bringing a new interactive concept to retail, Virgin Media is enabling customers to interact with all of its digital services in a home from home environment. Designed with all the...
Sports Retailers increase Sales through Social Media
At the recent STAG Buying Show attended by over 200 members, Cybertill carried out a survey about their attitudes to social media and how they use it in their business. 83% of the respondents to the survey said they used social media for their business, and 60% of...
Cybertill wins ‘EPoS Innovation’ Award
Cybertill has won the ‘EPoS Innovation’ category at the Retail Systems Awards for its ‘Advanced Gift Aid’* development for charity retailers. Cybertill’s entry showcased how charity retailer, Dove House Hospice, has profited from deploying Cybertill’s Advanced Gift...
Can Cloud Technology Reduce the Hours Retailers Work?
Independent retailers are Britain’s hardest workers, working over 50 hours a week and taking fewer than 10 days off a year, according to a recent report by the Association of Convenience Stores. Although the survey may have been aimed at more convenience retail, the...
Cybertill shortlisted for EPoS Innovation Award
Cybertill, the leading supplier of cloud based EPoS systems in the UK, has been shortlisted in the EPoS innovation category at the Retail Systems Awards 2012. Cybertill’s entry showcased how charity retailer, Dove House Hospice has benefited from Cybertill’s...
Cybertill shortlisted for Best Use of Technology Award
Cybertill, the leading supplier of cloud based retail systems in the UK, has been shortlisted in the Best Use of Technology at the Charity Times Awards 2012. Cybertill’s entry showcased how charity retailer, Dove House Hospice has benefited from Cybertill’s cloud...
Cybertill Scoops Digital Award for Best Application of Technology
Cybertill won the Best Application of Technology at the Big Chip Awards. Cybertill was shortlisted for showcasing how Dove House Hospice had benefited from deploying its charity retail system. Dove House Hospice has 31 retail stores using Cybertill’s latest charity...
Majority of retailers ‘very confident’ about next twelve months
Cybertill’s recent customer survey found that retailers’ confidence levels are high and many are in bullish moods with 54% of respondents replying they are ‘very confident’ about the next twelve months. Only 9% of respondents stated they were ‘not very confident’ and...
Omni-channel Retailing sounds Ominous but it’s already in the Cloud
There is a relatively new term in retail “Omni-Channel Retailing”. This is an evolution of multi-channel retailing (that this blog argued in a previous column was a misnomer and should be called cross-channel) whereby that omni-channel allows a seamless approach...
Cybertill shortlisted for Best Application of Technology Award
Cybertill, the leading supplier of cloud based retail systems in the UK, has been shortlisted in the Best Application of Technology at the Big Chip Awards 2012. Cybertill’s entry showcased how charity retailer, Dove House Hospice has benefited from Cybertill’s cloud...
Cybertill’s Revenues Grow by 63%
Cybertill, the UK’s leading cloud based retail software provider, has grown its revenues by 63% for the year ending in March 2012, up from £4.06m to £6.6m. Whilst the retail sector has experienced a turbulent year, as have many suppliers to the sector, Cybertill has...
Is Charity Retail booming through investment in retail technology?
2 mins read According to research undertaken by OnePoll 44% of consumers are now shopping in charity shops.
There’s More to Cloud Computing than Cost
This year’s Retail Business Technology Expo at Earls Court, in London, saw presentations from a variety of businesses and I used the show to discuss the use of cloud computing with Mike Pink, Head of Retail at Wembley Stadium, a customer which has benefited from this...
Cybertill wins European Software Award
Cybertill, the UK’s leading cloud based retail system, was a winner at the European Software Excellence Awards 2012. The pan-European awards recognise excellence in the Independent Software Vendors community. The prestigious awards took place at The Grand Hyatt,...
Cybertill shortlisted for IT Europa European Software Excellence Awards
Cybertill, the leading supplier of software-as-a-service (SaaS) retail systems in the UK, has been shortlisted in the IT Europa Independent Software Vendor Awards , beating off stiff competition from across Europe. Cybertill was shortlisted with its customer, St...
Cybertill Sponsors Independent Retailer Month
Cybertill, the leading provider of cloud based EPoS and ecommerce solutions, has signed up to sponsor the Independent Retailer Month 2012 launch Conference, on July 1st at Cranmore Park near Birmingham. Independent Retailer Month is a global "Shop Local" campaign that...
