Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
2017 has seen many retailers in a continual state of flux as they review internal processes, activities and IT structures in-order to drive efficiency and experience through consolidation, diversification and technology infrastructure.
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The introduction and evolution of technology has helped this move forward at a rapid rate and retailers wanting to make the most of that brand association are beginning to realise that a Cloud EPoS and retail management platform can offer their festival-loving customers a great experience of their brand both in the fields and following the festival.
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They have been using technology since their teens and have been privy to (and sometimes responsible for) the very latest digital advances in our lifetime
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Charity retail is experiencing a surge in popularity, with a 32% growth in 2016, the sector currently raises over £270m each year for a range of causes in the UK.
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Cybertill will once again be attending and sponsoring the Charity Retail Association’s Conference & Exhibition at East Midlands Conference Centre
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We passionately believe that our customers should always be able to give their customers a great shopping experience.
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One week on since RBTE 2017, I caught up with Ian Tomlinson to reflect on RetailStore’s place at the industry’s main expo and his thoughts on the event as a whole.
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One week on since RBTE 2017, I caught up with Ian Tomlinson to reflect on RetailStore’s place at the industry’s main expo and his thoughts on the event as a whole.
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Today, there are more than 9,000 charity shops across the UK and that number is growing at an exponential rate.
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Hospice retail is evolving and has changed more in the last 5 years than in the previous 25.
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Today’s consumer and their expectations are rapidly changing and both multi-channel retail and omni-channel experience have become the norm.
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The only thing that is constant is change and in today’s retail era that is the only thing we can be certain of. Retaining our customers and market position means taking a bold new stance and phasing out the old ways of doing retail and the systems they run on.
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Christmas retail figures can cast a spell of hope or despair for the year ahead when they are finally made public in January.
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There has been a lot of hype around Apple Pay since it launched earlier this year, but with retailers being slow to catch on and the increasing success of other branded Smart Phones, is tap to pay shopping really going to catch on?
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This Christmas has seen a massive marketing push for fast delivery as the deadline of the 25th December approaches.
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The Royal Mint has announced the introduction of the new £1 coin to be rolled out in March 2017 and fully integrated by Autumn 2017.
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Liverpool One is a great example of creating a multi-channel retail approach and delivering Omni-channel experience. One every retailer can learn something from.
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Many charities have evolved into more commercial organisations, increasingly reliant on raising income through their network of shops and being accountable to their supporters for their operating costs and the actual percentage that is ploughed back into their cause.
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What do retailers need to be considering in 2017 in terms of Omni-channel, retail system software, multi-channel expansion and EPoS? Innovation, experimentation and process efficiency are top of the agenda to deliver the convenience and profits we need.
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Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
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