Retail Trends & Insights Blog
Curated and original insights, case studies and news from the Cybertill Retail Insights team.
7 tips for improving your collection service with click and collect
4 mins read Read the new blog from Cybertill with 7 benefits to improving your collection and delivery service.
Cybertill nominated for The Amazon Growing Business Awards 2018
2 mins read Cybertill is thrilled to announced that we have been announced as a finalist for “The Amazon Web Services Digital Business of the Year” award!
What do Gen Z want for Click and Collect?
3 mins read In Cybertill’s consumer research focused on the ever-current, ever-curious Gen Z, we found that when it came to click and collect, even though a dedicated click and collect entrance and car park may appeal to older consumers, Gen Z are not really bothered by these features, but they did tell
Loyalty is Royalty: How to Capture the Gen Z Audience
4 mins read In the fast-paced retail environment of today, customers have endless choice both offline and online, it can be hard for retailers to entice the always-on Generation Z when there is so much competition
Case Study: O’Neills
3 mins read Sportswear retailer O’Neills is steeped in Gaelic sports tradition. Founded in Dublin over 90 years ago, O’Neills initially specialised in manufacturing Footballs and Hurling Balls, but have since developed into manufacturing and retailing entire ranges of sportswear and accessories, for s
Creating a more omnichannel high street for Jewellery
3 mins read The effects of digital on high street Jewellers. Jewellery retail is unique. It’s a mixture of fashion, science, and tradition. Often love, loss and expectation are drivers, and emotions run high.
Infographic: Christmas Retail 2017
< 1 min read Infographic: What retailers can expect from Christmas 2017
7 benefits of cloud EPoS for homeware retail
3 mins read This year marks the 30th anniversary of IKEA opening in the UK, a store that divides the nation almost as much as Marmite.
7 benefits of EPoS for Schoolwear retailers
3 mins read Often forgotten, the staff behind the counter are the ones working long hours and trying to keep up with the demands of so many people at once.
Christmas Retail Figures Reaffirm Investment in Cloud is Critical
5 mins read Christmas retail figures can cast a spell of hope or despair for the year ahead when they are finally made public in January.
Is this the end of the purse as we know it? Reducing transaction friction
2 mins read There has been a lot of hype around Apple Pay since it launched earlier this year, but with retailers being slow to catch on and the increasing success of other branded Smart Phones, is tap to pay shopping really going to catch on?
Frenzied Friday, the Battle For Delivery Speed, Convenience and Cost. What it Means for UK retail fulfilment, warehousing and inventory
4 mins read This Christmas has seen a massive marketing push for fast delivery as the deadline of the 25th December approaches.
Three crucial dates to be aware of to help you prepare for the introduction of the new £1 coin 2017
2 mins read The Royal Mint has announced the introduction of the new £1 coin to be rolled out in March 2017 and fully integrated by Autumn 2017.
5 Things Retailers Can Do to Beat Online Giants. EPoS and Retail Management Software Rethought
Many small and medium sized UK retailers are searching for the right ideas and business models to compete against the online giants and a market saturated with an unhealthy amount of discounting. While it is easy to imagine why retailers think they need to compete on...
Omni-channel Retailing. Blurring boundaries, converging sectors and convenient choices. 5 things to consider in 2017.
5 mins read What do retailers need to be considering in 2017 in terms of Omni-channel, retail system software, multi-channel expansion and EPoS? Innovation, experimentation and process efficiency are top of the agenda to deliver the convenience and profits we need.
Top 7 Retention Strategies for Retail: The Role of Cloud EPoS
6 mins read The merging of the physical and digital retail environment which is changing how we need to think about retention and engagement. What worked before is now a strain on resource and exiting IT systems and no longer effective when it come to retaining are customer relationships. Seven simple thi
Fear, Fallacy and Fact: Post-Brexit Retail Sales Smash Doom and Gloom
3 mins read UK Retail Sales increase by 5.9% in July compared to 2015 despite the feared impact of Brexit on UK consumer spend. The weak pound increased foreign sales and home sales remained strong despite the political climate and sporting events. Many retailers review their retail channel strategy to ex
The Millennial Shopper: Who are they, what do they expect and what do retailers need to prepare for in 2017?
Retail Technology 2017. Rethinking the Millennial Shopper The digital savvy, bargain buying and transient Millennial shoppers are often a hot topic amongst retailers. But how unique are these new breed of always online and connected consumers and what can we be...
The Missed Revenue Opportunity Of E-Receipts For Instore Retailers
The Important Role Of E-Receipts In Multi-Channel Customer Engagement And Revenue Email receipts are the easiest way into a customer’s inbox, yet they are the most underutilised form of marketing for loyalty and promotions, not to mention the entry vehicle for a...
Case Study: Imperial War Museum
5 mins read Premier UK visitor attraction The Imperial War Museum has five sites across the UK and uses Cybertill’s retail management software to improve stock control.
Case Study: St. Paul’s Cathedral
5 mins read Landmark heritage site St Paul’s Cathedral is one of the most loved UK tourist venues, using Cybertill’s retail management software to modernise their retail operation.
