Blog
7 Ideas for increasing revenue for charity retailers
3 mins read Charity retail is experiencing a surge in popularity, with a 32% growth in 2016, the sector currently raises over £270m each year for a range of causes in the UK.
CRA 2017 Event
< 1 min read Cybertill will once again be attending and sponsoring the Charity Retail Association’s Conference & Exhibition at East Midlands Conference Centre
Seamless Transactions Online or Offline
< 1 min read We passionately believe that our customers should always be able to give their customers a great shopping experience.
RBTE 2017 One Week On: Reflection of Where We Are Today
2 mins read One week on since RBTE 2017, I caught up with Ian Tomlinson to reflect on RetailStore’s place at the industry’s main expo and his thoughts on the event as a whole.
RBTE 2017 One Week On: Reflection of Where We Are Today
3 mins read One week on since RBTE 2017, I caught up with Ian Tomlinson to reflect on RetailStore’s place at the industry’s main expo and his thoughts on the event as a whole.
Charity Retail is Evolving… Are you?
2 mins read Today, there are more than 9,000 charity shops across the UK and that number is growing at an exponential rate.
In-store as the Showroom for Brands RBTE 2017 Live Blog
Live from RBTE 2017, Olympia, London London’s Olympia was effervescing with new ideas and new opinions about how retail is reinventing itself in 2017 and no more so than the opinions around the in-store experience. Download: retail is reinventing On the upper tier of...
How Technology is Helping Tackle the Changing Face of Hospice Retail
3 mins read Hospice retail is evolving and has changed more in the last 5 years than in the previous 25.
Neal’s Yard Remedies: Cloud Technology for Multi-Channel Retailing, Enhanced Experience and Manufacturing Efficiency
Neal’s Yard Remedies was formed in 1981 and is driven by a passionate belief that health and beauty should be more natural, less synthetic. They also take this approach when sourcing ingredients and support and promote organic farming. Neal’s Yard Remedies sells its...
F Hinds: Blending the on-line and in-store offering
2 mins read Today’s consumer and their expectations are rapidly changing and both multi-channel retail and omni-channel experience have become the norm.
How to Build a Successful Multi-Channel Retail Strategy in 2017
3 mins read The only thing that is constant is change and in today’s retail era that is the only thing we can be certain of. Retaining our customers and market position means taking a bold new stance and phasing out the old ways of doing retail and the systems they run on.
RBTE 2017 Industry Leaders Host Panel Cloud Debate
Industry experts will host a panel discussion about the importance of Cloud at RBTE 2017. On the opening day of the industry’s main Expo, Monday, May 8, our CEO,Ian Tomlinson, will be joined with IT heads from Neal’s Yard Remedies and F Hinds the jewellers to discuss...
Etail but not as we know it: Google Home Launch
As we all well know - Google has the answer. This week the tech giant launched their Amazon Echo and Alexa competitor; Google Home with their aptly named Assist function to the UK market. It was our mums we used to call across the room to get us a biscuit or pass the...
Why Retail as a Destination is Critical to Fight Off the Online Giants. 7 Things to Consider.
How many of us can honestly say they haven’t ordered from Amazon, no matter how loyal we are to the local high street? We just can’t stop ourselves on that handy app that’s always at our finger tips whether we are sat on the sofa, on the train, at dinner – or whilst...
5 Tips for enhancing the in-store experience – Are you giving consumers a compelling reason to visit your store?
With the diverse nature of today’s consumer, a less fragmented approach to the overall retail experience is crucial. Technology has helped shape customer relationships and streamline their retail experience; whilst enabling retailers to create and nurture customer...
Budget 2017: Why it’s time to start to rethink education to make young people “work ready”
Investment in technical training welcomed In the technology industry, we seem to be constantly plugging gaps. Whether it be developing a new piece of software to make our EPOS solutions platform more adaptable for our clients or even hiring new talent to join our...
Reconnecting The customer journey: Three key questions for the omni-channel approach
The Online, In-store and Mobile Omni-Channel Challenge All retailers must make deliberate decisions on what to do next and agility will be crucial. Faster delivery, low friction transactions and excellent customer service are at the core of retail. There are no longer...
Excelling in customer experience: The in-store phenomena, 5 things to ask yourself
“The two main themes in retail at the moment are click and collect and the customer experience, which are both part of the overall omni-channel focus in retail at the moment”. Oliver Tress CEO of Oliver Bonas. The latest retail report, Retail Reinvented: Market...
Keeping Up with the Consumer: Retailers Need for Speed
As next day delivery statistics soar, the damaging implications on retailers who are not keeping up to speed are likely to be critical to their long term survival. The latest figures from IMRG MetaPack UK Delivery Index results show 31% of online orders in 2016 opted...
A Retailer’s Guide to Post Christmas Planning
1. Late January/Early February: Evaluate Sales Over the Christmas Period In Quarter One you will be placing most of your forward orders for next Christmas so it’s important that you have a tool to help you decide what you need for the following festive season. Create...
Christmas Retail Figures Reaffirm Investment in Cloud is Critical
5 mins read Christmas retail figures can cast a spell of hope or despair for the year ahead when they are finally made public in January.