Blog
Will this year’s Black Friday be the UK’s biggest yet?
Black Friday, always the day after Thanksgiving, is a day that instils excitement in all American shoppers and leaves retailers pitting against each other to offer the best deals and draw the biggest crowds. It typically marks the start of Christmas shopping in the US...
Are you ready for the changing trends in sports retail?
With Christmas fast approaching multi-channel retailers are feeling confident about this festive season – 70% in fact, compared to 52% in 2013 according to a survey by Barclays. It also appears that consumers really embrace multi-channel retail, especially at peak...
Mind the Gap – Omni-channel Retail
It’s safe to say that ‘omni-channel’ is now more than just a buzzword in the retail industry, as digital technology drives changes, it’s becoming a necessity. In fact, research recently found major retailers have reported sales growth of between 10% and 20% over the...
Are you ready for the changing shopping trends in schoolwear?
A recent survey by Neilsen highlighted how schoolwear shoppers are beginning to shop earlier in the summer. Now this survey was carried out in the States, but with most things retail where they go the UK follows. 18% of respondents had started shopping at the...
Are your employees prepared for the digital age?
It may sound obvious, but it’s surprising how often this gets overlooked, if you are rolling out new retail technology in-store do your staff know how to use it? Argos recently announced that their Kensington store was being redesigned and embracing a new digital...
Why it’s important for retailers to offer Click and Collect
For multi-channel retailers, operating both a bricks and mortar store and an ecommerce website, it’s all about integration. The aim is to provide customers in store and online with a seamless shopping, checkout and delivery process. Part of that process is catering to...
Cybertill’s Advanced Gift Aid Management [Infographic]
This infographic will bring you all the information on our Single Scan Barcode System suitable for Products and Gift Aid Management. Hand-written labels, missing gift aid labels, gift swapping and mis-keyed transactions are all problems eradicated by our Single Scan...
Benefits of Cloud Based EPoS and Ecommerce Systems for Retailers [Infographic]
We have provided you with this infographic to enlighten you on Cloud Based EPoS Systems and show you exactly how you can benefit from their use. Cloud Based EPoS and Ecommerce systems are simple-yet-effective. With a single customer and product database shared across...
Measuring success in a multi-channel retail store starts with measuring KPI’s.
Retail is one of the most versatile industries to be in, with new sales channels emerging and ever-changing consumer trends, it can be difficult to keep track of things. Customers are now shopping in different ways from m-commerce to click and collect; and this has...
We wish you a multi-channel Christmas…and a happy retail year
Have you been a good retailer this year? Are you expecting bulging takings or a lump of coal this festive period? With Christmas fast approaching most retailers have their Christmas stock prepared, and are currently working on their promotions to maximise sales over...
The Single Customer Conundrum
With the UK’s shoppers increasingly using a variety of ways to shop, be it in-store, online or via mobiles, the problem of keeping track of these various customer and sales records and a need to manage them effectively has become more necessary than ever. Imagine...
What is Omni-Channel?
Oh how in all walks of life, but especially business and technology, we love a new phrase. An utterance or word that has not yet been coined that means something different and it is meant to replace an older term or phrase that has become a little passé. Struggling...
Want to grow online sales…then offer click and collect
So you have seen the perfect item online, you’ve placed your order and wait patiently for it to arrive. Only to find that the one moment you went out for milk, the courier arrived and you missed your delivery and now need to rearrange another delivery or cancel your...
Convergence: It’s all coming together for UK’s retailers
With so much talk in the news regarding high street retail, it can be easy to succumb to the ‘doom and gloom’ outlook presented – even from Cybertill’s own research. However in the last couple of months, there have been signs of retail growth. So just what is the...
Social Media…the Emperor’s new clothes?
Has your company got a Twitter account, a Facebook or LinkedIn or Google Plus page...the list could go on. Most businesses have these now, whether they use them and post to them is a different matter. If your business has not got a social media presence then do you...
European retailers Expecting Ecommerce Expansion within the next two years
Channel Advisor’s recent survey highlights how European retailers are looking to expand internationally although they view the UK and continental Europe as the best opportunity for ecommerce growth. This view highlights how the fastest growing economies (BRICS) have a...
Showrooming – an Update Opportunity or Threat for retailers?
We recently blogged about showrooming – well this is an update on that blog. We recently attended an Ecommerce Expo where there was a seminar about Fighting Showrooming with Showrooming delivered by JustBought.it and Clarks. There were some salient points raised in...
Joined up approach to Fundraising
< 1 min read Cybertill has just been attending the Lotteries Council Conference where there were a number of charities.
Mobile PoS manoeuvring into a store near you
Have you ever been in a shop and the assistant has left you for 15 minutes or longer to check the stock in the back? We’ll if you’re like me you probably end up leaving to looking elsewhere. This is just one of the pitfalls facing modern high street retailers who are...
Showrooming – an Opportunity or Threat for retailers?
The digital revolution continues apace in retail. And one of the latest trends is showrooming, when consumers go into a store to look at and test a product but then leave to buy it online. This is fast becoming a mainstream phenomenon. So how do retailers react to...
Ecommerce springs into action: How retailers can boost their ecommerce sites during Spring Fair International 2013
With Christmas 2012 behind us, the sales figures are in and they all point to changing consumer patterns, with a growing share of shoppers doing more of their spending online and an emergence of ‘show rooming’ and ‘price matching’. However the retail winners of 2012...