Blog
New & Improved Offline Till Functionality to be Launched
Following our recent review of customer feedback, it has become clear that the main area our customers feel needs addressing and improving within our platform is Emergency Till, our till that runs offline when broadband connection has been lost. We have taken this on...
Retail Technology and Receipts – Paper, Email or No Receipt?
2 mins read Recent coverage in some of the national newspapers has highlighted concerns about the tendency for till receipts produced on thermal printers to fade with the resulting fear that consumers might have problems returning goods or claiming on warranties.
Cybertill takes home coveted ‘Supplier of the Year’ accolade at the Charity Retail Awards
Retail systems provider, Cybertill, has won the competitive ‘Supplier of the Year’ category at this week’s Charity Retail Awards run by the Charity Retail Association. Nominated by Lindsey Lodge Hospice, the company won the award for its one platform cloud solution...
High Street Convenience in Charity Retail
Consumers are changing how high street retailers operate. Today’s consumers want a convenient and seamless experience. Retailers are meeting this challenge through technology, an example is tablets as they proliferate in-store, whether it’s a digital portal for...
Enhancing Customer Experience in Independent Retail
2 mins read With the changing demands of the ‘always on’ consumer, who has high expectations of their shopping journey, independent retailers are increasingly focusing their energies on giving their customers a great experience to improve satisfaction, retention and in turn increase both cross-selling and up-selling.
5 Tips to Increase Revenue for the Hospice Retail Sector
As the hospice retail sector changes and adapts to customers’ needs alongside the wider retail market, we’ve listed our top five simple steps that hospice retailers can take to boost revenue. 1. Don’t miss out on gift aid sales The first step to increasing...
RBTE 2016 Round-Up – The Best of Retail Technology
3 mins read Heading to RBTE for the sixth time this year, we found ourselves looking forward to attending more than ever, with a brand new stand and the prospect of speaking to retailers and exhibitors currently tackling the rapidly changing world of retail.
Can UK Retailers Deliver Boris Johnson’s Click-and-Collect Congestion Battle Plans?
2 mins read Boris Johnson is urging for more Click-and-Collect hubs in residential areas to help reduce London congestion caused by online deliveries to offices.
How can social media help charity retailers increase sales?
Over the past few years, charities have become incredibly social media savvy, using the growing number of platforms to raise awareness of their cause, engage directly with supporters and even run fundraising campaigns. It’s not just the charities in...
Retail Jargon explained
11 mins read Trying to make sense of the jargon in today’s retail sector can be tough, with new words seeming to pop up all the time, mostly due to rapidly developing retail technology. We’ve put together a handy list so you’re clued up on all the latest retail terms.
Cybertill goes football crazy to raise funds for CRUK
Cybertill supports Football Shirt Friday to raise much-needed funds for customer Cancer Research UK’s Bobby Moore Fund. On April 17th 2015, staff at Cybertill’s head office in Knowsley proudly supported their favourite football teams by wearing their shirt to work and...
Reach out to your local community during Independent Retailer Month
In recent years, many have heralded the death of the high street. Well, it’s still here, and according to a recent survey by the Confederation of British Industry (CBI) showed that retail sales are ‘bounding ahead’ with growth accelerating by 51% in the year to May....
Streamlining the Process of Returns in Omni-Channel Retail
2 mins read The process of returns in retail can be a bit of a sore subject for some – largely to due to associated costs and the difficulty in deciding the most efficient and suitable way of handling them across sales channels.
Social Media and Retail Were Made for Each Other
Social media is now not only a ‘nice to have’ for retailers, it’s an important sales channel that can be utilised to grow their business. A recent study by DigitasLBi’s showed that social media is influencing an increasing number of purchases both on and offline....
Respond to Google’s Changing Web Demands
Google is the dominant search engine. Globally almost 66% of desktop searches are done on Google. The second most used is Baidu (a Chinese Search Engine). On mobile the statistics are even more startling; 92% of searches are via Google. In the UK across all searches...
Streamlining the Process of Returns in Omni-Channel Retail
The process of returns in retail can be a bit of a sore subject for some – largely to due to associated costs and the difficulty in deciding the most efficient and suitable way of handling them across sales channels. This is especially true as the retail world...
Cybertill wins prestigious European Award
< 1 min read Cybertill has won SaaS Solution of the Year at the prestigious IT Europa Awards. Cybertill was nominated with charity retail client, Hospice in the Weald, who has over 20 stores.
Are you getting the most out of your store’s social media channels?
Social media has rapidly become an essential sales and communication channel for retailers, big and small. There are numerous benefits to having a consistent social media presence for your retail store. Not only is it a way to promote your product offering and...
The store of tomorrow
2 mins read The store of the future is a hotly debated topic by many within retail. At the extreme end of the spectrum there are those that believe stores will simply become show rooms for products as technology…
The evolving high street – what will the store of the future look like?
The store of the future is a hotly debated topic by many within retail. At the extreme end of the spectrum there are those that believe stores will simply become show rooms for products as technology, specifically the internet, continues to erode the high stree and...
Champion independent retail this Small Business Saturday
During this busy Christmas period, with major retailers pushing discounts and launching high budget marketing campaigns, independent retailers may feel a little forgotten. However, as we’re sure many will agree, it’s often those shops where you find the most unique...
