Case Study: British Red Cross
British Red Cross is one of the world’s longest-established and best-known humanitarian organisations and was the first Cybertill charity customer back in 2007.
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The Game of Disruption. What is in store for fashion retail?
Fashion retail is at the height of disruption and with Amazon’s recent announcement, the game of disruption is about to get even more challenging…. enter Amazon Prime Wardrobe.
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Fast fashion: 2017 the year for online
2017 has become the year for online fashion retailers to captivate the millennial market through cheap fashion, online social influence and consumer convenience
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Restructuring for the Omni-organisation: What it Really Takes
2017 has seen many retailers in a continual state of flux as they review internal processes, activities and IT structures in-order to drive efficiency and experience through consolidation, diversification and technology infrastructure.
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How Retailers Can Flourish at Festivals in 2017: 7 Ideas to Increase Sales and Engagement
The introduction and evolution of technology has helped this move forward at a rapid rate and retailers wanting to make the most of that brand association are beginning to realise that a Cloud EPoS and retail management platform can offer their festival-loving customers a great experience of their brand both in the fields and following the festival.
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Four Ways that Millennials are Dictating the Future of Retail
They have been using technology since their teens and have been privy to (and sometimes responsible for) the very latest digital advances in our lifetime
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7 Ideas for increasing revenue for charity retailers
Charity retail is experiencing a surge in popularity, with a 32% growth in 2016, the sector currently raises over £270m each year for a range of causes in the UK.
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CRA 2017 Event
Cybertill will once again be attending and sponsoring the Charity Retail Association’s Conference & Exhibition at East Midlands Conference Centre
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Seamless Transactions Online or Offline
We passionately believe that our customers should always be able to give their customers a great shopping experience.
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RBTE 2017 One Week On: Reflection of Where We Are Today
One week on since RBTE 2017, I caught up with Ian Tomlinson to reflect on RetailStore’s place at the industry’s main expo and his thoughts on the event as a whole.
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RBTE 2017 One Week On: Reflection of Where We Are Today
One week on since RBTE 2017, I caught up with Ian Tomlinson to reflect on RetailStore’s place at the industry’s main expo and his thoughts on the event as a whole.
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Charity Retail is Evolving… Are you?
Today, there are more than 9,000 charity shops across the UK and that number is growing at an exponential rate.
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In-store as the Showroom for Brands RBTE 2017 Live Blog
Live from RBTE 2017, Olympia, London London’s Olympia was effervescing with new ideas and new opinions about how retail is reinventing itself in 2017 and no more so than the opinions around the in-store experience. Download: retail is reinventing On the upper tier of... Read more
How Technology is Helping Tackle the Changing Face of Hospice Retail
Hospice retail is evolving and has changed more in the last 5 years than in the previous 25.
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Neal’s Yard Remedies: Cloud Technology for Multi-Channel Retailing, Enhanced Experience and Manufacturing Efficiency
Neal’s Yard Remedies was formed in 1981 and is driven by a passionate belief that health and beauty should be more natural, less synthetic. They also take this approach when sourcing ingredients and support and promote organic farming. Neal’s Yard Remedies sells its... Read more
F Hinds: Blending the on-line and in-store offering
Today’s consumer and their expectations are rapidly changing and both multi-channel retail and omni-channel experience have become the norm.
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RBTE 2017 Industry Leaders Host Panel Cloud Debate
Industry experts will host a panel discussion about the importance of Cloud at RBTE 2017. On the opening day of the industry’s main Expo, Monday, May 8, our CEO,Ian Tomlinson, will be joined with IT heads from Neal’s Yard Remedies and F Hinds the jewellers to discuss... Read more
Why Retail as a Destination is Critical to Fight Off the Online Giants. 7 Things to Consider.
How many of us can honestly say they haven’t ordered from Amazon, no matter how loyal we are to the local high street? We just can’t stop ourselves on that handy app that’s always at our finger tips whether we are sat on the sofa, on the train, at dinner – or whilst... Read more
5 Tips for enhancing the in-store experience – Are you giving consumers a compelling reason to visit your store?
With the diverse nature of today’s consumer, a less fragmented approach to the overall retail experience is crucial. Technology has helped shape customer relationships and streamline their retail experience; whilst enabling retailers to create and nurture customer... Read more
A Retailer’s Guide to Post Christmas Planning
1. Late January/Early February: Evaluate Sales Over the Christmas Period In Quarter One you will be placing most of your forward orders for next Christmas so it’s important that you have a tool to help you decide what you need for the following festive season. Create... Read more
Christmas Retail Figures Reaffirm Investment in Cloud is Critical
Christmas retail figures can cast a spell of hope or despair for the year ahead when they are finally made public in January.
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Is this the end of the purse as we know it? Reducing transaction friction
There has been a lot of hype around Apple Pay since it launched earlier this year, but with retailers being slow to catch on and the increasing success of other branded Smart Phones, is tap to pay shopping really going to catch on?
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Frenzied Friday, the Battle For Delivery Speed, Convenience and Cost. What it Means for UK retail fulfilment, warehousing and inventory
This Christmas has seen a massive marketing push for fast delivery as the deadline of the 25th December approaches.
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Three crucial dates to be aware of to help you prepare for the introduction of the new £1 coin 2017
The Royal Mint has announced the introduction of the new £1 coin to be rolled out in March 2017 and fully integrated by Autumn 2017.
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Liverpool One Retailing Reinvented: It’s all about experience and convenience. 7 things to think about…
Liverpool One is a great example of creating a multi-channel retail approach and delivering Omni-channel experience. One every retailer can learn something from.
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6 Steps to Choosing a Charity Retail System for Reduced Administration and Costs
Many charities have evolved into more commercial organisations, increasingly reliant on raising income through their network of shops and being accountable to their supporters for their operating costs and the actual percentage that is ploughed back into their cause.
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Update on the Development of our New Offline Till
Following on from our announcement about Offline Till back in July, we thought we’d share an update on our progress. We are now nearing the end of our work to replace the Emergency Till feature with our new till that works both online and offline seamlessly using... Read more
5 Things Retailers Can Do to Beat Online Giants. EPoS and Retail Management Software Rethought
Many small and medium sized UK retailers are searching for the right ideas and business models to compete against the online giants and a market saturated with an unhealthy amount of discounting. While it is easy to imagine why retailers think they need to compete on... Read more
Omni-channel Retailing. Blurring boundaries, converging sectors and convenient choices. 5 things to consider in 2017.
What do retailers need to be considering in 2017 in terms of Omni-channel, retail system software, multi-channel expansion and EPoS? Innovation, experimentation and process efficiency are top of the agenda to deliver the convenience and profits we need.
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8 Ways to Recognise and Celebrate Customer Service
As a retail management system provider, customer service is something we place a strong focus on, pledging continuous improvement to ensure we’re providing retailers with the best possible experience both for their business and their customers. With this week being... Read more
Omni-confusion: What’s Driving Omni-channel Inefficiencies and How Retailers Can Fix It
We’ve been talking about omni-channel for a long time but are we any closer to making it an everyday reality for consumers? Back in autumn 2014, The Economist Intelligence Unit surveyed retailers to ask their top six barriers to improving customer experience and silos... Read more
Top 7 Retention Strategies for Retail: The Role of Cloud EPoS
The merging of the physical and digital retail environment which is changing how we need to think about retention and engagement. What worked before is now a strain on resource and exiting IT systems and no longer effective when it come to retaining are customer relationships. Seven simple things every retail can do with the right system to to increase retention.
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Mobile Technology: Why retailers need to be using it to attract customers and enhance instore experience
Today, it is nigh on impossible to walk down a high street without seeing someone on their smartphone, whether they’re taking selfies with the latest Snapchat filter, facetiming their friends, catching Pokemon or, most importantly for retailers, researching their next... Read more
Cloud Technology: Why it is Probably More Important to Retailers Than Any Other Sector
The term “Cloud” is all too familiar in both our consumer and business lives, now housing much of our commercial and personal data and freely accessible any time, any place and device. Nearly fifteen years ago, Ian Tomlinson founded Cybertill with the foresight to see... Read more
Fear, Fallacy and Fact: Post-Brexit Retail Sales Smash Doom and Gloom
UK Retail Sales increase by 5.9% in July compared to 2015 despite the feared impact of Brexit on UK consumer spend. The weak pound increased foreign sales and home sales remained strong despite the political climate and sporting events. Many retailers review their retail channel strategy to expand further into online sales which topped consumer spend increasing by 18.7% on last year.
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Three Tips for Meeting Changing Customer Demands in Jewellery Retail
With many having operated for decades and some for over a century, jewellery retail is steeped in years of tradition. It’s a field in which the customer relationship and service has always been of the highest value (both figuratively and literally). We mark life’s... Read more
Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
