Future shopper and technology trends driving the retail revolution
How can retailers use new technologies to capture the attention of customers?
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4 Essentials of promoting Gift Aid
How does your charity promote Gift Aid? This blog post looks at the 4 essential promotional activities charity retailers can use to improve how they ask for Gift Aid on donated goods.
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SMEs winning the CRM battle
How can SMEs build a clever customer relationship management system that lets them win customer loyalty?
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Gen Z Market Research 2019
This report has the results from a Cybertill sponsored YouGov survey of 18-24-year-olds living in the UK. The survey covered topics such as: click and collect preferences, shopping channel preference by retail sector, experiential retailing, loyalty schemes and discounts.
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Supplier management: It’s not as difficult as you think
7 advantages of linking retail EPoS to supplier management and how retailers can close the service gaps between themselves and suppliers by taking control over the whole system, from purchase order processing to managing trade accounts and using suppliers as a direct link between retail and customers.
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Expectation vs reality: keeping customers loyal
Retailers, keeping your customers loyal in 2019 may be more simple than you think. This blog post looks at the expectations versus the reality of loyalty schemes and 7 steps retailers can take to achieve omnichannel loyalty success with their retail management systems.
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What is drop shipping and why should you care?
The store of the future has opened in Sweden, Gothenburg to be precise. I’d never heard of FÖMO until I was researching showrooms and pop-up stores and as soon as I read about it, I was intrigued.
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8 EPoS secrets to vitalise visitor attractions
How can EPoS help visitor attractions improve their customer and visitor experience? This blog looks at 8 advantages that EPoS brings to the sector.
Case Study: Postmark
After transitioning in 2012 to Cybertill’s single platform Cloud solution, RetailStore, Mark and his dedicated team saw instant benefits to the further enhancements and product development, and has now set his sights on growing the business further by opening another five flagship stores this next coming year.
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Download: Electronic Donor Sign-up guide
At Cybertill we have been reviewing the process of Gift Aid for many years, updating our product along with discussing guidelines with HMRC and we believe we have the best solution – Electronic donor sign-up.
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Stock control in a charity shop? Don’t be silly.
Stock control in a charity shop. I know, it sounds like an oxymoron. Donated goods are the bread and butter of charity retail, but in no other industry is there a huge sense of the unknown; you have no idea what is going to be donated, when it will be donated or where it will be donated to.
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How to outsmart competitors with omnichannel retail
Is part of your retail business strategy to go omnichannel? This blog post looks at the 6 key benefits that come with implementing a true omnichannel retail management software platform.
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Five ways to improve stock control in retail
Is stock control a lost art? This blog post looks at the key benefits to retailers improving their stock control and how they can use data to make better stock decisions.
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Visitor Attractions: Retail trends 2019
This report features exclusive data from a Cybertill-sponsored YouGov consumer survey covering in-store technology, loyalty, omnichannel fulfilment and more.
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Case Study: Manx Telecom
Bespoke consultancy days for Manx Telecom, paving the way for a new era of stock control and improved reporting.
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Loyalty Schemes: Trends in Fashion Retail
This report holds a data deep-dive into the current loyalty scheme offering in fashion, and an insight into what really encourages repeat purchases in customers.
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Case Study: After Noah
Eclectic independent homeware retailer After Noah, has been a Cybertill customer for nearly 15 years and recently celebrated its one millionth transaction through the Cybertill system!
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Work less, sell more: what you need from your epos system
What can retailers do to make sure that their retail management systems are easy to use by their staff? This blog post looks at how retailers can help keep staff and customers happy with an easy to use EPoS system.
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10 things you need your EPoS system to do
Calling all retailers: how can you excite customers with your EPoS system while making sure you’re making the most of your operations? Cybertill looks at 10 key considerations for retailers reviewing their retail management software.
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What’s My John Lewis loyalty really all about?
First up in Cybertill’s new series of loyalty blogs is John Lewis. Read about why Product Marketing Manager Elizabeth loves to shop in John Lewis and what keeps her going back for more!
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Charity retail, social media and Gen Z report
Exclusive 12-page report features in-depth research into charity retailers using social media to increase traffic to their e-commerce site, including Oxfam GB, Cancer Research UK, Ashgate Hospicecare and over 15 more of the top 20 charity retailers in the UK and Ireland
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Cybertill Shortlisted for the Knowsley Business Awards 2018!
We are delighted to announce that we have been shortlisted for Medium Business of the Year for the Knowsley Business Awards
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Case Study video: Paul A. Young
Paul A. Young is a groundbreaking and inspirational chocolatier. He has three shops in London and uses Cybertill’s RetailStore system for EPoS and retail management within the shops.
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The rise and rise of the pop-up store
Hosting a pop-up shop is a growing retail trend, and an ideal approach to reaching a wider audience and increasing footfall to your retail business. With brick and mortar stores your business can be limited in obtaining those customers who might not usually come across your store.
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Retail Consumer Data: UK Parents 2018
This report covers; how much of online purchasing is aided by in-store browsing, the most frustrating part of click and collect for parentsWhat in-store tech is most desired by parents, including featured retailer case studies.
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7 tips for improving your collection service with click and collect
Read the new blog from Cybertill with 7 benefits to improving your collection and delivery service.
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Cybertill nominated for The Amazon Growing Business Awards 2018
Cybertill is thrilled to announced that we have been announced as a finalist for “The Amazon Web Services Digital Business of the Year” award!
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What do Gen Z want for Click and Collect?
In Cybertill’s consumer research focused on the ever-current, ever-curious Gen Z, we found that when it came to click and collect, even though a dedicated click and collect entrance and car park may appeal to older consumers, Gen Z are not really bothered by these features, but they did tell us what they do want from retailers.
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Charity retailers, meet Gen Z
55% of Gen Z would place a charity shop on their ‘ideal high-street’ according to a YouGov survey. Surprising? Maybe not.
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Loyalty is Royalty: How to Capture the Gen Z Audience
In the fast-paced retail environment of today, customers have endless choice both offline and online, it can be hard for retailers to entice the always-on Generation Z when there is so much competition
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Multi channel retail: What’s in-store for Gen Z?
Cybertill research has uncovered UK-specific detail about consumer habits of nu-wave shoppers: Gen Z.
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Can retailers handle the heat this August bank holiday?
With the hot and stormy weather set to continue through till August, the retail revenue potential of the August bank holiday is set to be a scorcher! But, is every retailer prepared for the upcoming extended peak shopping period?
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Case Study: PDSA
PDSA have been saving our beloved pets and changing lives for over 100 years. For the past 10 years Cybertill’s charity retail management software has helped them improve retail operations and raise more money for their charity.
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Case Study: Headway
National charity Headway works to improve life after brain injury and with Cybertill they have vastly improved stock management of their charity shops.
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Charity brochure
Download the CharityStore platform brochure to learn how you can streamline your charity retail operation and maximise Gift Aid revenue.
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Case Study: O’Neills
Sportswear retailer O’Neills is steeped in Gaelic sports tradition. Founded in Dublin over 90 years ago, O’Neills initially specialised in manufacturing Footballs and Hurling Balls, but have since developed into manufacturing and retailing entire ranges of sportswear and accessories, for sports such as Hurling, Gaelic Football, rugby, soccer, hockey, boxing and many others.
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Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
