How to Build a Successful Multi-Channel Retail Strategy in 2017

by admin | May 3, 2017

The only thing that is constant is change and in today’s retail era that is the only thing we can be certain of.  Retaining our customers and market position means taking a bold new stance and phasing out the old ways of doing retail and the systems they run on.

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Etail but not as we know it: Google Home Launch

by admin | Apr 26, 2017

As we all well know – Google has the answer. This week the tech giant launched their Amazon Echo and Alexa competitor; Google Home with their aptly named Assist function to the UK market. It was our mums we used to call across the room to get us a biscuit or... Read more

Budget 2017: Why it’s time to start to rethink education to make young people “work ready”

by admin | Mar 20, 2017

Investment in technical training welcomed In the technology industry, we seem to be constantly plugging gaps. Whether it be developing a new piece of software to make our EPOS solutions platform more adaptable for our clients or even hiring new talent to join our... Read more

Reconnecting The customer journey: Three key questions for the omni-channel approach

by admin | Mar 8, 2017

The Online, In-store and Mobile Omni-Channel Challenge All retailers must make deliberate decisions on what to do next and agility will be crucial. Faster delivery, low friction transactions and excellent customer service are at the core of retail. There are no longer... Read more

Excelling in customer experience: The in-store phenomena, 5 things to ask yourself

by admin | Feb 28, 2017

“The two main themes in retail at the moment are click and collect and the customer experience, which are both part of the overall omni-channel focus in retail at the moment”. Oliver Tress CEO of Oliver Bonas. The latest retail report, Retail Reinvented: Market... Read more

Keeping Up with the Consumer: Retailers Need for Speed

by admin | Feb 24, 2017

As next day delivery statistics soar, the damaging implications on retailers who are not keeping up to speed are likely to be critical to their long term survival. The latest figures from IMRG MetaPack UK Delivery Index results show 31% of online orders in 2016 opted... Read more

Top 10 quirky British retail facts

by admin | Jan 17, 2017

Top 10 trivial UK shopping facts With the Christmas rush over, we take a light hearted look at Britain’s quirky spending habits, eccentric shopping purchases and indulgent buys, and find out interesting facts about Britain’s retail landmarks. 1          Marmite mania... Read more

Charity Data Security: Three Scams to be Aware About and How to Protect Your Charity

by admin | Jan 12, 2017

As the festive holidays close and we feel refreshed (if maybe bloated) and maybe still in a slight holiday mode, it’s time to look at the critical things we need be aware of and take action in the year ahead. Only last month the Charities Commission issued an alert to... Read more

EPoS System: 7 tips to choosing a solution in 2016

by admin | Aug 1, 2016

EPoS: Which system is right for you? 7 insights to help you sell more and manage less Your guide to the right answer 2016 What are you looking for? Choosing an EPoS system is a major investment for any independent retailer. The answer to which retail system is right... Read more

Enhancing Customer Experience in Independent Retail

by admin | May 4, 2016

With the changing demands of the ‘always on’ consumer, who has high expectations of their shopping journey, independent retailers are increasingly focusing their energies on giving their customers a great experience to improve satisfaction, retention and in turn increase both cross-selling and up-selling.

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RBTE 2016 Round-Up – The Best of Retail Technology

by admin | Mar 17, 2016

Heading to RBTE for the sixth time this year, we found ourselves looking forward to attending more than ever, with a brand new stand and the prospect of speaking to retailers and exhibitors currently tackling the rapidly changing world of retail.

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Can UK Retailers Deliver Boris Johnson’s Click-and-Collect Congestion Battle Plans?

by admin | Mar 2, 2016

Boris Johnson is urging for more Click-and-Collect hubs in residential areas to help reduce London congestion caused by online deliveries to offices.

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Reach out to your local community during Independent Retailer Month

by admin | Jun 15, 2015

In recent years, many have heralded the death of the high street. Well, it’s still here, and according to a recent survey by the Confederation of British Industry (CBI) showed that retail sales are ‘bounding ahead’ with growth accelerating by 51% in the year to May.... Read more

Streamlining the Process of Returns in Omni-Channel Retail

by admin | May 24, 2015

The process of returns in retail can be a bit of a sore subject for some – largely to due to associated costs and the difficulty in deciding the most efficient and suitable way of handling them across sales channels.

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Cybertill goes football crazy to raise funds for CRUK

by admin | May 20, 2015

Charity Retail Software Provider Cybertill Raises Money for its Customer Cancer Research UK Cybertill supports Football Shirt Friday to raise much-needed funds for customer Cancer Research UK’s Bobby Moore Fund. On April 17th 2015, staff at Cybertill’s head office

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Social Media and Retail Were Made for Each Other

by admin | May 11, 2015

Social media is now not only a ‘nice to have’ for retailers, it’s an important sales channel that can be utilised to grow their business. A recent study by DigitasLBi’s showed that social media is influencing an increasing number of purchases both on and offline.... Read more

Respond to Google’s Changing Web Demands

by admin | May 5, 2015

Google is the dominant search engine. Globally almost 66% of desktop searches are done on Google. The second most used is Baidu (a Chinese Search Engine). On mobile the statistics are even more startling; 92% of searches are via Google. In the UK across all searches... Read more

Streamlining the Process of Returns in Omni-Channel Retail

by admin | Apr 24, 2015

The process of returns in retail can be a bit of a sore subject for some – largely to due to associated costs and the difficulty in deciding the most efficient and suitable way of handling them across sales channels. This is especially true as the retail world... Read more

Cybertill on cloud nine after winning in UK Cloud Awards 2015

by admin | Mar 13, 2015

Leading cloud-based retail software provider, Cybertill, has won big in the UK Cloud Awards 2015 for its work with sailing brand MUSTO.

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Cybertill recognised in FinTech 50 Awards

by admin | Mar 13, 2015

Leading cloud-based retail software provider, Cybertill, has been shortlisted in the coveted FinTech 50 Awards 2015.

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Cybertill wins prestigious European Award

by admin | Feb 20, 2015

Cybertill has won SaaS Solution of the Year at the prestigious IT Europa Awards. Cybertill was nominated with charity retail client, Hospice in the Weald, who has over 20 stores. 

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Are you getting the most out of your store’s social media channels?

by admin | Jan 16, 2015

Social media has rapidly become an essential sales and communication channel for retailers, big and small. There are numerous benefits to having a consistent social media presence for your retail store. Not only is it a way to promote your product offering and... Read more

The store of tomorrow

by admin | Jan 11, 2015

The store of the future is a hotly debated topic by many within retail. At the extreme end of the spectrum there are those that believe stores will simply become show rooms for products as technology…

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The evolving high street – what will the store of the future look like?

by admin | Dec 11, 2014

The store of the future is a hotly debated topic by many within retail. At the extreme end of the spectrum there are those that believe stores will simply become show rooms for products as technology, specifically the internet, continues to erode the high stree and... Read more

Champion independent retail this Small Business Saturday

by admin | Dec 4, 2014

During this busy Christmas period, with major retailers pushing discounts and launching high budget marketing campaigns, independent retailers may feel a little forgotten. However, as we’re sure many will agree, it’s often those shops where you find the most unique... Read more

Will this year’s Black Friday be the UK’s biggest yet?

by admin | Nov 21, 2014

Black Friday, always the day after Thanksgiving, is a day that instils excitement in all American shoppers and leaves retailers pitting against each other to offer the best deals and draw the biggest crowds. It typically marks the start of Christmas shopping in the US... Read more

MUSTO partners with Cybertill

by admin | Nov 17, 2014

The world’s leading offshore sailing brand, MUSTO, has deployed Cybertill’s cloud based PoS system across its twenty UK retail stores.

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Are you ready for the changing trends in sports retail?

by admin | Nov 17, 2014

With Christmas fast approaching multi-channel retailers are feeling confident about this festive season – 70% in fact, compared to 52% in 2013 according to a survey by Barclays. It also appears that consumers really embrace multi-channel retail, especially at peak... Read more

Retailers to Get Social Media Savvy with a Series of Free Guides at Spring Fair

by admin | Nov 15, 2014

Retailers can get a series of free social media guides at Spring Fair 2015 from leading cloud-based retail system provider Cybertill, including Facebook, Twitter, Instagram, Pinterest and Google+

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Get ready for the next Christmas with a Free Festive Retail Guide at Spring Fair

by admin | Nov 15, 2014

Retailers can pick up a free guide to Christmas retailing at Spring Fair 2015 from leading cloud-based retail system provider Cybertill. For retailers, Christmas generates a huge amount of revenue and preparing for it can seem daunting, especially if you’re an... Read more

Mind the Gap – Omni-channel Retail

by admin | Nov 6, 2014

It’s safe to say that ‘omni-channel’ is now more than just a buzzword in the retail industry, as digital technology drives changes, it’s becoming a necessity. In fact, research recently found major retailers have reported sales growth of between 10% and 20% over the... Read more

Are you ready for the changing shopping trends in schoolwear?

by admin | Oct 6, 2014

A recent survey by Neilsen highlighted how schoolwear shoppers are beginning to shop earlier in the summer. Now this survey was carried out in the States, but with most things retail where they go the UK follows. 18% of respondents had started shopping at the... Read more

Are your employees prepared for the digital age?

by admin | Sep 26, 2014

It may sound obvious, but it’s surprising how often this gets overlooked, if you are rolling out new retail technology in-store do your staff know how to use it? Argos recently announced that their Kensington store was being redesigned and embracing a new digital... Read more

Why it’s important for retailers to offer Click and Collect

by admin | Sep 18, 2014

For multi-channel retailers, operating both a bricks and mortar store and an ecommerce website, it’s all about integration. The aim is to provide customers in store and online with a seamless shopping, checkout and delivery process. Part of that process is catering to... Read more

Cybertill Brings First Cloud-Based POS System to North American Market with Mercury Payment Systems Processing

by admin | Sep 5, 2014

The world’s first cloud based PoS provider, Cybertill, is bringing its products to the North American market integrated with Mercury Payment Systems’ MercuryPay payment processing platform. Cybertill, a UK based retail systems solutions provider, is currently on a... Read more

Cybertill’s Advanced Gift Aid Management [Infographic]

by admin | Jul 31, 2014

This infographic will bring you all the information on our Single Scan Barcode System suitable for Products and Gift Aid Management. Hand-written labels, missing gift aid labels, gift swapping and mis-keyed transactions are all problems eradicated by our Single Scan... Read more