The Prince & Princess of Wales Hospice have chosen Cybertill’s Charity EPoS solution to help manage their thirteen charity stores.
Founded in the early 1980’s as the New Glasgow Hospice Trust, it acquired its royal name on becoming a wedding gift to the Prince and Princess of Wales. Since its early beginnings it has grown and become an integral part of Glasgow and its wider community. The Prince & Princess of Wales Hospice has continually strived to provide high quality palliative care to those suffering from terminal illnesses and support for their families, and through its ongoing and extensive fund raising it has developed first class facilities dealing with over 1,000 referrals each year.
Central to the Hospices ongoing fundraising are its thirteen retail stores based in Greater Glasgow. They currently generate £250,000 a year, and their Retail Development Manager, Bobby Grant, was keen to optimise the revenue potential of the charity shops. “We wanted to start claiming gift-aid on donated goods as this both increases the funds we are able to raise from our shops and allows us to maximise the generosity of our supporters. We also wanted to be able to manage stores more effectively and the stock they hold. With these aims in mind the obvious solution was an EPoS system that could help us deliver meet objectives. Cybertill stood out for many reasons, although the most striking was that it is a cloud computing solution. Not only does this help minimise a charity’s investment, but it also gives us access to live data across the stores. Perhaps, most importantly, the solution is easy to use, something that is critical for volunteers who work in the charity sector, who may not have have not worked in an IT environment before.”
Ian Tomlinson, Executive Chairman at Cybertill stated. “Cybertill has a proven charity EPoS solution that includes automating the process of reclaiming gift aid. Cybertill look forward to working with The Prince & Princess of Wales Hospice to help them optimise their retail operations and raise more funds to help the hospice continue its good work.”
