Telesales Business Development Manager

About us

We are passionate about delivering the latest software and tech to our growing customer base across the UK, US and Europe. With our Insight Driven and Frictionless Commerce cloud-based applications serving an incredibly diverse range of Retailers, we have become one of the UK’s best innovators.

With our 23 years of experience providing a one stop shop including software, hardware, payments, services and telecoms to over 4,000 retail locations we recognise the power of living and breathing our values by being passionate, agile, supportive and professional at every turn.

Work somewhere where your passion and ideas get brought to life, but more importantly get you noticed. Get ahead and join a team who have your back and drive you forward, every day.

The Role

Our customers and their consumers deserve the best retail experience. Cybertill provides cloud-based retail software solutions for charities, retailers, and visitor attractions with fully integrated real-time EPoS and end-to-end retail management.

About the role

• We are looking for a talented and hungry telemarketer, to work in a target driven environment.
• Primarily responsible for generating leads, diarising call backs, categorising them depending on their sales-readiness and booking in / completing demonstrations for the sales team.
• The role involves making outbound calls to new businesses, responding to inbound leads and managing your own pipeline.
• Identify customer needs and recommend suitable solutions – explain product features, pricing, and benefits to prospective clients where required.
• Using telephone and email to pro-actively contact prospects, on a regular basis to promote and discuss our software and services.
• Follow up on enquiries generated from email campaigns in a timely manner.
• Managing your own records to the highest standard and updating the company’s CRM system
• Manage own diary efficiently and effectively, ensuring productivity is maintained week on week and targets are exceeded.

Who we are looking for…

• A target driven sales consultant, motivated by earning potential & determined to succeed.
• Someone experienced in making positive, proactive outbound cold calls and who can build rapport quickly. Strong negotiation and persuasion skills.
• Excellent written and verbal communication skills. You’ll be communicating with a range of businesses and attention to detail is key.
• Establish and maintain professional relationships with contacts to ensure the collection of accurate and up-to-date information.
• An individual with strong time management and organisational skills.
• A personable and approachable nature, who enjoys working within a fast-paced environment.
• Somebody that enjoys a challenge and can get up to speed quickly.
• Looking for long term progression and a company where you can work hard and be recognised for your achievements – we are proud of the fact we have recruited external salespeople from our telesales team.

What other skills we need…

It isn’t just about what you know, it is just as important to us about how you do it.

You will be:

• Results focused.
• Team focused.
• Accountable.
• Service orientated.
• Innovative & Passionate
• An excellent communicator both internally and externally
• Focused on the importance of a good user experience, and a customer centric ethos.

Your Qualifications…

• A background in Sales and call setting is essential.
• Knowledge of EPoS software is preferrable but not essential.
• Software / SAAS sales experience essential
• We’ll be looking for proof of previous success.

Who you will work with…

The role of the Telemarketing Executive will work closely with the sales and marketing team.

Our Work Environment:

Although our Head Office is in Knowsley we care about how the job is done, not necessarily where it is done! We are happy to explore all flexible and remote working practices that suit us both.

What you will get….

• Competitive Salary
• Up to 30 days annual leave with holiday top up purchases an option.
• Flexible Working Hours (core hours 10am – 4.30pm).
• Friday afternoons dedicated to Innovation & Learning.
• Unlimited Udemy access to over 3,000 courses
• Supportive working environment
• Other optional benefits to choose from after completion of probationary period.

Our supportive environment ensures that your hard work will be both recognised and celebrated. We have a Teams channel for shoutouts, Weekly Town Halls to communicate our challenges and successes, rewards for Innovation and living our values, and a much-acclaimed Annual BBQ catered for by the Directors (well it can’t all be good)!