10 things to help you make the right decision
As a retailer in today’s ever-changing landscape and the growing demands of consumers, there are many questions you will be asking yourself. Is your customer and payment data secure and compliant with GDPR? Can you sync your in-store and online stock and view it in real-time? Will you need to open new stores, concessions, franchises or branch out online easily, with minimum hassle? Can you increase your gross margin?
If you are asking yourself these questions then you need more than just a till. You need a system to work for you, deliver great customer experiences at minimal hassle and cost.
Retailers of all sizes are increasingly focusing on providing customers with a more streamlined experience for their shopping journey and need the technology to support this. Advances in technology allow retailers to implement techniques such as personalisation, promotion and loyalty, whilst convenient delivery methods like click and collect are no longer exclusive to big high street retailers, but independent retailers too.
Reviewing your EPoS System?
Daunting though it may seem, choosing an EPoS system that is right for you and your business is a major investment and the answer will depend on many things. You will need to weigh up all aspects of your business from problems faced to the countless opportunities that you can take advantage of, including ecommerce, eBay, gift cards, loyalty programmes and having a real-time stock view across multiple channels.
Whether your shop is online, in store or both, the right EPoS system can give you the edge you need to give your customers the experience they expect.
10 Insights to help you sell more and manage less:
- What will your business need in three or five years’ time?
- Do you need to integrate ecommerce, mail order, eBay or pop-up shops?
- eBay and Amazon integration
- What are your stock management needs?
- How can you enhance your customer experiences?
- Do you want to offer Click and Collect?
- Will you need mobile PoS at any point?
- Do you need promotions and loyalty programs?
- How will you meet data security and PCI compliance?
- Key considerations for you to take away…
For more tips on enhancing customer experience and finding the right EPoS system for your business, download ‘Which EPoS System Is Right for You? here:
Which EPoS System is Right for You?
Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
